Changing an Order

Unfortunately, we are unable to edit the varieties in an order once it has been placed. However, if your order hasn't yet been packed (see below), you can simply cancel your order and re-submit.

Cancelling an Order 

If you need to cancel an order, please use the "cancel order" function, using the information you received in the confirmation email. 

We are only able to process cancellation requests if your order has not yet entered the packing process (typically within 1 business day of placing the order). 

Please note that orders are filled in the order they are received, and inventory may be limited during periods of high order volume, including launches and promotions.

Questions? We are happy to help!  Reach out to us at support@phylos.bio.