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503-206-6599 EXT 1
Knowledge base
Production-Ready Seeds
Shipping & Delivery
10
Can you tell me more about your shipping policy?
When is my order shipped?
What shipping method does Phylos use?
Do you offer express or expedited shipping?
What kind of packaging do you use to ship?
View all 10
Order Issues
5
Can I cancel my order?
Can I change the items in my order?
What is your return policy?
My shipment contains wrong or missing items.
I have another issue with my order.
Resources
1
Technical Cultivation Guides
Phylos Density Trial
General
11
Why did we conduct this trial?
Will the density results work with any cannabis plant?
Why didn’t you trellis, train, or defoliate?
Can I use the density treatments from the trial for outdoor production?
What is the temperature and humidity set in the greenhouse room of the trial?
View all 11
Automatic Series–Phylos Production-Ready Seed™
Product Specifications - Hemp Seed
4
What is the CBD content for your hemp seed?
Can your seed be grown in my area?
Can I plant directly into the ground or use transplants?
How many plants should be planted by acre?
Compliance Testing
4
What is a COA?
How do I get a COA?
Why is there a pre-harvest and a post-harvest COA? Do I need both?
What happens if my crop is above the legal THC limit?
Hemp Seed Donation Program
General
2
What is the Phylos Hemp Seed Donation Program?
How can I participate in the Hemp Seed Donation Program?
Testing Products
General
5
Have you stopped selling both plant sex and genotype tests?
Have you stopped accepting samples?
Can I use my testing kits with any other testing lab?
Do you have recommendations for other labs?
When was the last genotype run?
Plant Sex Test and Genotype Data Use & Access
30
Am I still able to access my test results and account information?
What are you doing with my data?
How do I download my plant sex test results?
How do I get my genotype data and reports?
How long will I be able to access my plant sex test results?
View all 30
Velocity Series–Phylos Production-Ready Seed™
General
5
What is photosensitive?
What is autoflower?
What is feminized seed?
Is your seed feminized?
How do CBD:THC ratios work?
Product Specifications - Hemp Seed
0
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