Shipping & Delivery

What is your shipping process?
Will I get an order confirmation? Once you submit your order, you'll receive a confirmation email with all the relevant details for your records.   Wh...
Fri, Mar 8, 2024 at 4:16 PM
Do you ship internationally?
Unfortuntely, we currently are only able to ship to locations within the US. Questions? We're happy to help! Please reach out to us at support@phylo...
Fri, Mar 8, 2024 at 5:02 PM
Returned to sender or lost package
My package didn't arrive, but the carrier tracking info says it was delivered.  Unfortunately, once a package leaves our warehouse, it's out of our...
Fri, Mar 8, 2024 at 5:03 PM
I have a concern with the package I received
Please contact us at support@phylos.bio with a brief description of your issue, and we will get back to you as soon as possible to help! Our Customer Suppor...
Fri, Mar 8, 2024 at 5:07 PM