Shipping & Delivery
You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been ...
Tue, 18 Apr, 2023 at 2:47 PM
Orders are typically shipped within 3-5 business days, in the order they are received.
Tue, 18 Apr, 2023 at 2:47 PM
We offer standard and expedited shipping options. While we can’t control delivery, most orders are delivered within 3 business days of your package bein...
Tue, 18 Apr, 2023 at 2:49 PM
Yes. You may select express shipping at checkout with optional signature confirmation. The flat rate for express shipping is $50 USD. Express orders ar...
Wed, 3 May, 2023 at 12:30 PM
Our seeds are shipped in mylar packaging and heat-sealed for secure closure. All seeds are shipped with compliant seed COAs showing <0.03 THC% in accorda...
Tue, 18 Apr, 2023 at 2:53 PM
If you have not received shipping confirmation: For fastest processing, please update the shipping address via the "My Account" tab on the Shopif...
Wed, 3 May, 2023 at 12:34 PM
If the carrier is unable to deliver your package, and it is returned to our warehouse, we will attempt to contact you to arrange a re-shipment of your origi...
Tue, 18 Apr, 2023 at 2:57 PM
Sometimes tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your package will most likely be delivere...
Tue, 18 Apr, 2023 at 3:00 PM
We currently are only able to ship to locations within the US. Questions? We're happy to help! Please reach out to us at support@phylos.bio
Wed, 3 May, 2023 at 12:35 PM
Please contact us at support@phylos.bio with a brief description of your issue, and we will get back to you as soon as possible to help! Our Customer Suppor...
Tue, 18 Apr, 2023 at 3:01 PM