Shipping & Delivery
Will I get an order confirmation? Once you submit your order, you'll receive a confirmation email with all the relevant details for your records. Wh...
Mon, Aug 11, 2025 at 12:51 PM
Yes! We successfully ship internationally to licensed producers around the world, to countries where the importing country allows the importation of hemp se...
Mon, Aug 11, 2025 at 2:24 PM
My package didn't arrive, but the carrier tracking info says it was delivered. Unfortunately, once a package leaves our warehouse, it's out of our...
Thu, Feb 27, 2025 at 11:01 AM
Please contact us at customersuccess@phylos.bio with a brief description of your issue, and we will get back to you as soon as possible to help! Our Custome...
Thu, Feb 27, 2025 at 10:53 AM